Privacy Policy

Effective Date: 01/06/2026

Solea Medical Aesthetics is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We may collect personal information including:

- Full name

- Date of birth

- Address

- Phone number

- Email address

- Emergency contact details

- Medical history

- Allergies

- Medications

- Previous treatments

- Clinical photographs

- Payment information

2. Why We Collect Your Information

We collect information to:

- Assess your suitability for treatment.

- Provide safe cosmetic medical services.

- Arrange prescribing practitioner consultations.

- Process bookings and payments.

- Contact you regarding appointments.

- Maintain accurate clinical records.

- Comply with legal and regulatory obligations.

3. How We Store Your Information

Your information is securely stored within authorised practice management systems and protected by appropriate security measures to ensure data security. Access is restricted to authorised personnel who require the information to provide your care.

4. Sharing Information

We may share relevant information with:

- Authorised prescribing practitioners.

- Healthcare professionals involved in your care.

- Secure third-party software providers used to manage bookings and records.

- Regulatory authorities where legally required.

We do not sell your personal information.

5. Clinical Photography

Clinical photographs may be taken for documentation and treatment planning purposes. Marketing use of photographs will only occur with your separate written consent. You may withdraw this consent at any time.

6. Accessing or Correcting Your Information

You may request access to your personal information or request corrections if you believe information is inaccurate. Requests can be made by contacting us directly.

7. Marketing Communications

We may send appointment reminders, follow-up information, and clinic updates. You may unsubscribe from marketing communications at any time.

8. Data Security

We take reasonable steps to protect your information from:

- Unauthorised access

- Misuse

- Loss

- Disclosure

- Alteration

However, no electronic system can be guaranteed to be completely secure.

9. Contact Us

If you have any questions or concerns regarding your privacy, please contact:

Solea Medical Aesthetics

4/36 Johnson St, Guildford, WA 6055

Email: Info@solea.au

Phone: 0450 400 296

10. Changes to this Policy

This Privacy Policy may be updated from time to time. The latest version will always be available via our booking platform or website.